Terms of Service

1. Acceptance of Terms

This website and the Aventerra application are provided by Aventerra Technologies Inc., a corporation based in Drummondville, Quebec ("we", "us", "Aventerra"). You can contact us at [email protected].

By accessing this website or using the Aventerra application, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

You must be at least 16 years old to create an account and use the Aventerra app. The first time you sign in, the app asks you to confirm that you meet this minimum age and that you accept these Terms and our Privacy Policy. We record that acceptance with its date and the version of these Terms, and ask again when they change materially.

2. Description of Service

Aventerra provides terrain intelligence, slope analysis, offline mapping, and group-safety tools designed to assist backcountry travelers. The service is currently in pre-launch and offered as a free closed beta. Features described on this website are subject to change.

3. Important Safety Disclaimer

Aventerra is a decision-support tool, not a substitute for proper backcountry training, experience, or judgment. It is not an avalanche transceiver, not a beacon-probe-shovel substitute, and not a replacement for a dedicated emergency communication device (PLB / inReach).

Backcountry travel involves serious risks including avalanche, exposure, and injury or death. By using Aventerra, you acknowledge and voluntarily assume these risks. You are solely responsible for your safety and the safety of your group.

Always check official avalanche forecasts from your regional avalanche centre, travel with trained partners, carry appropriate rescue equipment, and use a dedicated emergency communication device for life-threatening situations. No app (including Aventerra) can eliminate the risks of backcountry travel.

Routes, trail difficulty ratings, conditions, hazard reports and map data shown in Aventerra come from other users and from open and third-party sources. They may be incomplete, inaccurate or out of date, and terrain, trails and conditions change. Do not rely on Aventerra as your only means of navigation: use your own judgement, carry backup navigation (such as a paper map and compass) and spare power, and check the official avalanche and weather bulletins for your area before and during your outing.

Aventerra is not an emergency service. The SOS feature alerts other Aventerra users; it does not contact 911, search and rescue or any other emergency service, and it depends on battery, cellular or mesh coverage that may not be available. In an emergency, contact emergency services directly.

4. Beta and Pre-release Features

This section applies whenever the Aventerra service, or any feature of it, is offered as a beta, preview, early access or other pre-release version, including the current closed beta. A feature marked as beta in the app stays covered by this section after the rest of the service is generally available.

Aventerra is currently offered as a free closed beta. There is no charge to participate. Subscription tiers, pricing, refund policy, and any trial terms shown elsewhere on this website are estimates only and will be confirmed and added to these Terms before any paid features are activated.

While the service or a feature is in beta:

• Features may change, break or be removed at any time, with or without notice.
• Your data may be reset or lost, including tracks, routes, saved places, posts and messages. Keep your own copy (for example, a GPX export) of anything you cannot afford to lose.
• Do not rely on a beta feature for your safety. Beta navigation, conditions, hazard reports, SOS and group-safety features may fail without warning: carry independent navigation and a dedicated emergency communication device.
• Backcountry travel is dangerous. By using beta features in the backcountry, you knowingly and voluntarily assume the risks of that use, in addition to the risks described in section 3.

Pre-release software is provided "as is" and "as available". To the extent permitted by law, we make no warranty that it will be uninterrupted, error-free, accurate or fit for a particular purpose. Nothing in this section limits any right you have under the Civil Code of Québec or the Consumer Protection Act that cannot be waived.

5. Early Access Waitlist

By joining the early access waitlist, you provide express consent under Canada's Anti-Spam Legislation (CASL) to receive a one-time launch notification email when Aventerra launches in your region. Each commercial email we send will include an unsubscribe mechanism and our current postal address. You may also withdraw consent or request deletion at any time by writing to [email protected].

6. User-Generated Content

The Aventerra app may allow you to submit content, including hazard reports, route recordings, GPX files, photos, and messages within your group ("User Content"). You retain ownership of your User Content.

By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, and display that content for the purposes of operating, improving, and securing the service, and (where you have explicitly chosen to share content publicly or with the community) to make it available to other users in accordance with your sharing settings.

You are responsible for the content you submit. You agree not to submit content that is unlawful, infringes the rights of others, is defamatory or harassing, or that could endanger others (for example, deliberately false hazard reports). We may remove or restrict access to User Content at our discretion, including in response to a credible intellectual-property, privacy, or defamation complaint sent to [email protected].

When you delete your account, we will delete or de-identify your User Content within a reasonable period, except where we are required to retain it by law or where it has been incorporated, in de-identified or aggregated form, into the service.

If you send us feedback, suggestions or ideas about the service, including bug reports and feature requests during a beta, you agree that we may use them freely to improve and develop the service, without any obligation or payment to you. Feedback does not include your User Content.

7. Intellectual Property and Third-Party Trademarks

All content on this website and within the Aventerra app, including text, graphics, logos, and software, is the property of Aventerra and is protected by applicable copyright and intellectual-property laws.

Meshtastic is a trademark of Meshtastic LLC. Heltec and LILYGO are trademarks of their respective owners. Aventerra is not affiliated with, endorsed by, or sponsored by Meshtastic LLC, Heltec Automation, or LILYGO. References to those products are made under nominative fair use solely to identify hardware that is compatible with the Aventerra service.

8. Data Attribution

Aventerra incorporates data from the following sources, with attribution as required by their respective licences:

• Snow Data Assimilation System (SNODAS), produced by the U.S. National Oceanic and Atmospheric Administration (NOAA) and distributed by the National Snow and Ice Data Center (NSIDC).
• High Resolution Deterministic Prediction System (HRDPS), produced by Environment and Climate Change Canada. Contains information licensed under the Open Government Licence - Canada (open.canada.ca/en/open-government-licence-canada).
• Map tiles and imagery, provided under licence from third-party providers (including Mapbox and Maxar where applicable). Each provider's attribution is shown in-app where their data is displayed.

9. Limitation of Liability

To the maximum extent permitted by law, Aventerra Technologies Inc. and its directors, officers, and employees shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) the service, including any damages resulting from reliance on information provided by the app during backcountry travel.

Nothing in these Terms is intended to limit any liability that cannot be limited or excluded under article 1474 of the Civil Code of Québec or under any other applicable mandatory law, including liability for bodily or moral injury caused by an intentional or gross fault.

10. Governing Law, Dispute Resolution, and Venue

These Terms of Service are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law provisions.

Before initiating any formal proceeding, you agree to first contact us at [email protected] to attempt to resolve the dispute in good faith. Any dispute that cannot be resolved informally shall be brought exclusively before the competent courts of the judicial district of Drummond, Province of Quebec: except where applicable consumer-protection law (including the Consumer Protection Act, CQLR c. P-40.1) gives you a right to bring a claim in another forum.

11. Force Majeure

We are not liable for any failure or delay in the performance of our obligations caused by circumstances beyond our reasonable control, including natural disasters, war, civil unrest, labour disruptions, governmental action, internet or telecommunications failures, satellite or radio outages, and failures of upstream service providers.

12. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

13. Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms, in whole or in part, in connection with a sale, merger, reorganization, or other transfer of all or substantially all of our assets or business.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy and any in-app or in-product notices we provide, constitute the entire agreement between you and Aventerra regarding the service and supersede any prior agreements or understandings on the subject.

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. For material changes, we will make reasonable efforts to notify active users in advance. Your continued use of our services after any changes constitutes acceptance of the new terms.

16. Contact

Questions about these Terms? Contact us at [email protected]. For questions about your personal information, contact our Privacy Officer at [email protected].